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"Earned insights" and scaling Loom to +21M users with Joe Thomas, CEO and Co founder of Loom

AI is good enough today that people are forming real relationships from a neurological perspective with these AI chatbots.

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Episode Description

Joe Thomas, CEO and Co founder of Loom, joins the show to talk about

  • How Joe and team have scaled Loom to +21M active users
  • The decision to hold on monetizing Loom until Year 3 of the company, and why founders should use activation as a success metric.
  • The "earned insight" that led the Loom team to build a horizontal application vs. vertical application
  • How Loom is planning to use Generative AI to improve collaboration and leapfrog its competitors.

Episode Transcript

Joe Thomas

CEO and Co founder of Loom

Joe Thomas is the CEO and co-founder of Loom, the video communication platform for async work. Joe leads Loom in its mission to empower effective communication, wherever work happens. Prior to Loom, Joe served as Director of Product at MyLife.com and Director of Operations at MediaPass. He also co-founded Redesign Agency while in college at Indiana University.While leading Loom, Thomas has been recognized by Forbes 30 Under 30, Forbes Cloud 100, and America's Best Startup Employers. He lives with his family in Atlanta.

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